At Blue Mental Health, we understand how crucial it is for you to have seamless access to our services and support systems. Whether you’re navigating our resources, seeking information, or needing assistance with technical issues, we’re here to ensure that your experience is smooth and beneficial. This guide aims to help you get the support you need efficiently and effectively.

Start with Our Knowledge Base

Before reaching out to our tech support team, we encourage you to explore our comprehensive Knowledge Base. It’s designed to provide immediate answers to common questions and solutions to frequent issues you might encounter. This resource is continuously updated to ensure it covers a wide range of topics.

Can’t Find the Help You Need?

We understand that some questions or issues may not be covered in our Knowledge Base, or you might need further assistance. If you’ve searched our resources but still can’t find the solution you’re looking for, we’re here to help.

Email Us

For personalised support, please reach out to us via email at nth-tr.bmhsupport@nhs.net. When contacting us, include the following information to help us assist you more efficiently:

• A clear and detailed description of the issue or question
• Any specific error messages or screenshots that can illustrate the problem
• Your contact information and the best time to reach you, if a call back is necessary

Our dedicated support team will review your inquiry and get back to you as soon as possible with a resolution or further instructions. We’re committed to providing the support you need to make the most out of our services.

Our Commitment to You

At Blue Mental Health, your well-being and satisfaction are our top priorities. We strive to provide a supportive and accessible environment for everyone. Remember, our Knowledge Base is a great first step for immediate assistance, but our support team is always ready to help you with any additional questions or concerns.

Thank you for choosing Blue Mental Health. We’re here to support your journey every step of the way.