KB Articles
KB Articles
Adding users to your organisation
In this guide you will learn how to add users to your organisational dashboard so that your members of staff can access the course. What to do after you have purchased a course After purchasing one of our courses, your…
Contacting Tech Support
At Blue Mental Health, we understand how crucial it is for you to have seamless access to our services and support systems. Whether you’re navigating our resources, seeking information, or needing assistance with technical issues, we’re here to ensure that…
Changing your password or details
This article describes how to change account settings including password and billing details. Navigating to the account settings page To start, click the profile icon in the top right of the website (circled in the screenshot below). Make sure you’re…
How to navigate through a course
This article describes how to navigate through a course you have bought or have enrolled on. Accessing a course To access a course that you have bought or enrolled in, find the page for the course using the “Courses” tab…
Setting up an account
Setting up an account In this article 1. Registering a new account 2. Confirming account creation via email This article describes how to set up a new account for our website. Registering a new account To start, click the profile…
How to buy a course
How to buy a course In this article 1. Logging into your account 2. Buying the course you want 3. Filling out the enquiry form This article describes how to buy a course from our website. Logging into your account…
Frequently Asked Questions
Frequently Asked Questions In this article, we address some of the most frequently asked questions about our online training website. Tip: For specific course or account questions, please visit the Course Support or Account Support pages. 1. Who are these…